FAQs 

  • Do you fix all brands or just iPhones?

All major brands are welcome, as long as we can get the parts for the device, we are able to fix it.  

 

  • How long does it take to repair my phone?

Our average turnaround time an hour. Our experienced technicians generally spend 20-30 minutes on the repair, however due to high demand we will ask for about 1-2 hours of your time for general repairs.

 

  • Do you have a warranty on your repairs?

All services covered by Drop Shop Repairs come with a 12 month warranty. Details below.

 

  • I lost my receipt, am I still eligible for warranty?

Yes, you just need to bring your ID to one of our shops, we have records of every job booked in so we can look up your information on the system.

 

  • Do you only fix broken screens?

We fix all kind of phone issues including cameras, buttons, speakers and many other phone related issues. 

 

  • Can you fix water damage and how much will it cost?

Yes, we fix most liquid damaged phones. Our technicians must see the phone before we can give you any price as the severity of the damages varies significantly on a case-to-case basic. Please keep in mind that due to the nature of water damaged devices, not all are repairable.

 

  • Do you use original parts?

Most of the parts are original, however you do need to check if you want original parts to be used. Where original parts are not available, we use top quality parts that are tested and are proven to be high quality.

 

  • If I break my screen again, is it covered under warranty?

No. Unfortunately neither the manufacturers warranty or our warranty cover further pyhsical damage. 

 

 

Warranty

 

Materials and products on this site are 100% tested and provided with limited warranty, it does not include damage caused by accident, abuse, misuse, liquid contact, fire, earthquake, acts of god or other external causes. Drop Shop Repairs is not liable for any damage to your electronic device or supplied products during the installation. Drop Shop Repairs services are covered by 12 month limited warranty which only covers subjected problems, parts and workmanship. Drop Shop Repairs takes no responsibility or liability for loss of data from the device, It is highly recomended to back up your data before booking your phone into our repair shop.